The Point

1. Improves the communication of information

2. Saves time looking for stuff

3. Consistent, clear, available, up to date, no emails

4. Efficient use of time and effort

 

The Principles

1. Save information one time in one place

2. Use information many times in many places

3. An update is done once, and seen by all

4. Use a generally available tool and format 

 

The Practice

1. Create a standard location for shared information

2. Train staff on how to access and update

3. Agree and document naming conventions

4. Check back with those who are not using